Frequently Asked Questions (FAQs) - Beauty Products

What skin types are your beauty products suitable for?

Our products are formulated to suit different skin types including oily, dry, sensitive, and combination. Always check the label or description for the recommended skin type.

Are your products cruelty-free and vegan?

Yes, we are committed to being cruelty-free. Many of our products are also vegan, and this is clearly labeled on the packaging.

How do I know which product is right for me?

You can use our product guide, skin quiz, or reach out to our customer support team for personalized recommendations based on your skin concerns and goals.

Are your products safe for sensitive skin?

Most of our products are dermatologist-tested and safe for sensitive skin. However, we recommend doing a patch test before full application.

How long does it take to see results?

Results vary depending on the product and skin concern. Generally, you may start noticing improvements within 2–4 weeks of consistent use.

Do your products contain parabens, sulfates, or harsh chemicals?

No, our formulas are free from parabens, sulfates, and other harsh ingredients. We focus on safe and effective formulations.

Can I use these products during pregnancy or breastfeeding?

Some products are safe, but we recommend consulting your doctor before use, especially for items containing retinol, salicylic acid, or other active ingredients.

How should I store my beauty products?

Keep products in a cool, dry place away from direct sunlight. Certain items, like vitamin C serums, may last longer if stored in the fridge.

What is the shelf life of your beauty products?

Most products have a shelf life of 12–24 months unopened. After opening, check the PAO (Period After Opening) symbol on the packaging, usually 6–12 months.

Do you offer samples or trial sizes?

Yes, we provide samples and travel-size options for many products so you can try before committing to a full-size purchase.